Getting Your Identity Verified With

Starting January 1, 2021, the EDD froze 1.4 million accounts and it requires that all of them undergo ID verification through a third-party website called If you are not receiving benefits because of a suspension related to your ID, you should proceed to verify your identity through as soon as possible.

Note: EDD stated it will CANCEL your claim if you do not verify your ID in a timely manner. If your claim is cancelled it likely cannot be restored. Therefore, it is imperative that your proceed with ID verification as soon as possible.


To verify your identity with + EDD click the green button:


Click Here:  I have verified successfully

Need Help? Click Here:  I need help with this, please contact me

How to Verify with

To verify through you will need to:

  • Click the green 'Verify with' button above.
  • Create an account.
  • Create a 2-factor-authentication.
  • Upload your valid unexpired photo ID (driver's license, passport etc.)
  • Take a picture of yourself.
  • Enter your social security number and verify your information.

For those of you who need a detailed step-by-step guide, we prepared this video:

You can skip directly to the instrutional portion by skipping to 5:20 minutes.

When You Might Need to Verify by Video Call

In some cases you may have to go through a video call to verify your ID. According to, this may occur when:

  • You recently moved. 
  • Your credit report is locked or frozen. 
  • Your credit profile contains incorrect information. 
  • You already verified your identity using 
  • Your submission has an error or typo. 
  • You submitted expired documents. 
  • You submitted an unreadable photo. 
  • You submitted a phone number that is not associated with your name and address.

Recent reports show there is currently a long wait to speak with an agent from, but you have the option of asking them to notify you when the agent is available. This way you can go about your day while you wait for the video call.

What You Need to Prepare for the Video Call?

The's agent will want to see your valid photo ID and two secondary documents which you should prepare in advance.

We recommend you prepare two of the following:

  • Social Security Card (most recommended for fast processing)
  • W-2 (most recommended for fast processing)
  • A recent bank statement
  • A recent utility bill (phone, gas, electric, etc.)
  • Birth certificate

 A full list of secondary documents can be found here: What is a Primary or Secondary Identification Document? – Support

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